Terms of service
Para Condiciones de servicio, te haría una versión clara y bastante protectora para TapWand, pero sin meter cláusulas abusivas o incompatibles con derechos obligatorios del consumidor. Como operas desde España y vendes online, conviene que las condiciones identifiquen bien la tienda, expliquen compra/pago/envío, limiten usos indebidos y remitan a las políticas de privacidad, envíos y devoluciones. La LSSI española exige información accesible sobre el prestador y las condiciones de contratación. BOE
Terms of Service
1. Overview
This website is operated under the trade name TapWand.
Throughout the site, the terms “we”, “us” and “our” refer to TapWand.
By visiting our website and/or purchasing something from us, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy, Refund and Return Policy and Legal Notice.
If you do not agree with these terms, you should not use this website or place an order.
2. Contact Information
Trade name: TapWand
Email: tappwand@gmail.com
Phone: 722533885
Address: Flor del Taronger nº 1, piso 11, Spain
3. Online Store
Our online store sells physical products directly to consumers.
You must provide accurate, complete and current information when placing an order, including your delivery address and contact details.
You are responsible for reviewing the information entered before completing your purchase.
4. Products
We make reasonable efforts to display our products, colors, images and descriptions as accurately as possible.
However, colors may appear slightly different depending on screen settings, lighting, manufacturing variations or other technical factors.
TapWand products are card holders designed to hold a compatible contactless payment card.
The payment card itself is not included unless expressly stated otherwise.
TapWand does not replace, modify or bypass the security systems of your bank, payment card or payment terminal.
5. Prices
Product prices are displayed on the website and may change from time to time.
The price applicable to an order is the price shown at checkout when the purchase is completed.
Shipping costs, taxes and other applicable charges will be displayed or calculated according to the destination and circumstances of the order.
We reserve the right to correct obvious pricing or technical errors where legally permitted.
6. Orders
Submitting an order does not give us the right to ignore mandatory consumer protections, but we may cancel or refuse an order where there is a legitimate reason, including:
- Obvious pricing or technical errors
- Suspected fraudulent activity
- Incorrect or incomplete information
- Product unavailability
- Payment failure
- Orders placed in violation of these Terms
If we cancel an order that has already been paid, the corresponding amount will be refunded where applicable.
7. Payment
Payment is processed through the payment methods available at checkout.
We do not guarantee that every payment method will be available in every country or at all times.
Orders may not be processed until payment has been successfully authorized.
8. Shipping and Delivery
Orders are currently fulfilled through international fulfillment partners and may be shipped from China.
Estimated delivery times, available destinations and shipping costs are explained in our Shipping Policy.
Delivery estimates are not guarantees unless expressly stated otherwise.
For delays, lost shipments, incorrect addresses, damaged goods or packages returned to sender, the rules set out in our Shipping Policy and Refund and Return Policy apply.
9. Returns, Refunds and Consumer Rights
Returns and refunds are governed by our Refund and Return Policy.
Nothing in these Terms removes or reduces mandatory consumer rights applicable in the customer’s country.
Where applicable, customers may have statutory rights of withdrawal, repair, replacement, price reduction or refund.
10. Incorrect Information Provided by the Customer
Customers are responsible for providing accurate billing, contact and shipping information.
If a customer notices an error, they should contact us immediately at tappwand@gmail.com.
We will attempt to correct the information where reasonably possible before dispatch.
Additional costs caused exclusively by incorrect or incomplete information supplied by the customer may be charged to the customer where legally permitted.
11. Prohibited Use
You may not use this website:
- For unlawful or fraudulent purposes
- To interfere with the operation or security of the website
- To distribute malicious software
- To attempt unauthorized access to systems or data
- To submit false or misleading information
- To abuse our refund, return or payment systems
Fraudulent claims or abusive use of our services may be refused where legally permitted and may be reported to the relevant payment provider or authorities where appropriate.
12. Intellectual Property
TapWand branding, original texts, graphics, logos, images and other original website materials may not be copied, reproduced or commercially exploited without authorization, except where legally permitted.
Third-party trademarks and materials remain the property of their respective owners.
13. Third-Party Services
We may use third-party companies to provide services such as payment processing, hosting, shipping, analytics and fulfillment.
We are not responsible for the independent websites or practices of third parties, except where applicable law makes us responsible for the service provided to the customer.
14. Website Availability
We aim to keep the website available and functioning correctly, but we cannot guarantee uninterrupted or error-free access at all times.
We may temporarily suspend, modify or maintain parts of the website when necessary.
15. Limitation of Liability
To the maximum extent permitted by applicable law, TapWand will not be liable for indirect losses that were not reasonably foreseeable at the time of purchase.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.
16. Changes to These Terms
We may update these Terms of Service when necessary due to changes in our business, website, services or applicable regulations.
The version published on the website at the time of purchase will apply to that order, subject to mandatory law.
17. Governing Law
These Terms are governed by applicable Spanish law, without depriving consumers residing in other jurisdictions of any mandatory protections granted to them under applicable consumer law.
18. Other Policies
These Terms should be read together with:
- Privacy Policy
- Shipping Policy
- Refund and Return Policy
- Legal Notice
19. Contact
For questions regarding these Terms or an order, contact: